- 0-24 Withdrawal Timeframe
- High withdrawal limits
- Live Chat open 24/7
- Mobile-friendly design
- Approved by eCOGRA
- Live chat difficult to find
- Limited software
- Selection of games Slots, table games and others
- Bonus opportunities Welcome bonuses and other promos
- Payment methods Deposit and collection
- Customer support Efficient help
- Company information History of the operator
As if that were not enough, this casino has long since inaugurated an important collaboration with Microgaming, one of the best companies around for what concerns the software development of interactive games. This gaming platform, in addition to being excellent in terms of graphics, has also proved to be the top in terms of security and systemic integrity. This is demonstrated by the constant compliance checks carried out on it by the BMM, as well as the results of the constant monitoring carried out by eCOGRA on payment rates. In short, betting and wagering on a casino has never been safer.
About the game platform
Despite the gaming platform provided by Microgaming is among the most engaging and secure in circulation, I must in some ways admit that the catalog developed by this software house for 32Red is not the most complete. Good in principle the assortment slots (about a hundred between classic and video slots) a little ‘less than that relating to blackjack with 12 games in total and definitely poor variety of roulette: only two. But let’s go step by step in order to have a more accurate overview.
- Bonus with or without deposit
- Microgaming platform
- Very rich slot catalog
- Top Customer Service
- New Mobile Games
- Excellent loyalty program
- No slot jackpot
- Variable payout
If on the one hand the catalog developed by Microgaming is not particularly varied and extensive, on the other hand it must be said that all products offered by this provider are qualitatively higher than average for what concerns the already mentioned security standards. And therefore, although the quantity parameter does not fully satisfy us, we can not deny that the portfolio of games offered by 32Red is still respectable, especially as regards the graphics and intuitiveness of the interface. To all this we finally add the possibility to experience the game in both browser and download version: in both cases the fluidity of the software is absolutely enviable.
Slot machines: there really is something for everyone
In fact, as far as 32Red slot titles are concerned, there is little to complain about: there are 96 machines in total. A figure absolutely in line with the current average of the most important Canadian casino catalogs. Available for all machines with 3 and 5 reels and progressive jackpot, technical features that together with the graphic themes are not the only variants of the case between a game and another: each of them is subject to different regulations and roulette games. In the list are in fact present only two titles, but it must be said that they are probably enough to satisfy the appetites of the average Canadian player. These are in fact the two most popular types in online casinos in our territory: the French version and the corresponding European, both available in instant play and download. The situation certainly improves with the blackjack 🂳assortment: 12 titles in total among which stand out the “Double Exposure Gold Series” with 8 decks and the “Spanish Blackjack” recommended for the bonus possibilities it offers.
The description of the catalog is not yet complete: there are 6 missing video poker that 32Red makes available to its users. A few names and details: “Deuces & Joker Power Poker” with a 10000 coin jackpot and a deck of 53 cards per hand and “Aces & Faces Poker” with a 4000 coin jackpot and a single hand game. I recommend them to all fans of slot machines that can find in them a pleasant variant, in spite of boredom.
We remain confident while waiting for the live platform
The foreign versions of this interesting casino have already made available to the public an excellent live portfolio through which you can bet and wager on tables operated by croupiers in the flesh. This opportunity, however, is not yet available in the catalog 32Red dedicated to Canadian users, but it is easy to assume that in a relatively short time this operator will take action. There is still no clear news about this and there are no rumors about the possible introduction of a live carnet, but it becomes increasingly clear nowadays the direction that online gambling is taking, so let’s not despair.
32Red mobile directly to web browser
To the absence of a live platform, this operator makes up for it with an excellent mobile catalog, among the most complete today in circulation in the panorama of online gaming. The peculiarities of this portfolio that I report here are in order: the ability to take advantage of the same identical bonus policy active in the version of the conventional casino and the opportunity to play from your smartphone or tablet without any need to download apps and software, but directly from the browser. Without risk of denial I confirm that this version of the catalog 32Red mobile 📱, in addition to being particularly rich in titles, is quite performant. All games have been implemented in such a way as to be compatible with Android and iOS systems and run smoothly.
A look at 32Red casino bonuses
I will continue this 32Red review by looking at one of the factors that can emotionally affect any new player the most: the bonus policy of an online casino. Most casinos, well aware that the spectacle of the offers can convey a lot of traffic on their platforms, usually do not skimp on promotional pomp and circumstance. That’s why, before getting hit in the stomach by “unbeatable” campaigns, it’s always good to pay attention to the terms and conditions of redemption. The 32Red casino, in this sense, implements a policy perhaps a bit ‘frugal but at least honest, in the sense that the figures shown on the promotional banners are exactly those that the player will receive after meeting the redemption requirements. But let’s take a look at the whole range of free options in detail.
Welcome promotion: more could be done
I previously called the reception policy of this casino a tad moderate, in fact it is. The bonus prizes for new customers are quite measured especially when compared to those of operators such as Unibet. The welcome offer is regulated by a system of deposit multiples: for every C$10 credited to your account the player acquires a sum of C$15 equal to 150%. This last figure is a fixed limit that, mathematically speaking, is reached after loading C$50 or more on your account. These sums are paid out after satisfying a betting volume of 30x and can then be used to bet on any game in the catalog, both in instant play and browser mode. After validating your registration by sending an identity document you can then cash out and leave.
The loyalty promotions for the most loyal customers
Welcome bonus: 150%
Playthrough: 30x bonus amount
Minimum deposit: C$10
Validity: 30 days
The promotional detail put on the plate by this bookmaker is clearly not limited to the offer of reception. In fact, it is combined with other gifts to the customer of an occasional or temporary nature, which is why my advice is always to go and check the current promotions by visiting the page related to them on the site of the gambling house. I would now like to point out the loyalty treatment that this bookmaker has reserved for its most loyal customers, i.e. those who frequent the platform and bet regularly. The 32Red loyalty program has been symbolically named “Red Rubies” and allows you to accumulate casino points of the same name that can later be transformed into chips to play and bet on the various games in the catalog. The benefit of this special service reserved for the most consistent players is undoubted, since the so-called “Red Rubies” are accumulated automatically by simply betting on any game of the game book. I will explore in more detail in the next paragraph the structure of this promotional scheme, in order to further clarify your ideas.
If you are a VIP 32Red rewards you
|Bronze||50||25 points obtained|
|Silver||1,000||500 points obtained|
|Gold||5,000||2,500 points obtained|
|Platinum||10,000||5,000 points obtained|
|Rouge||Only by invitation||At the discretion of the VIP manager|
Returning to our “Red Rubies” it is necessary to add that these are points that allow each player to reach a certain VIP level to which are related different types of prizes and benefits. The levels I have just mentioned, can be interpreted as the game classes are not fixed: to be reached need a mathematical score that must be maintained over time if you do not want to go down the promotional category the following month. I specify here for the avoidance of doubt a detail that I think is very important and that is often omitted in the various reviews on the network: the points collected by the player must be used no later than 90 days from their receipt, after which they will be automatically invalidated by the bookie. Another important factor to consider is that each bonus balance is always subject to certain terms and conditions, including the playthrough required for withdrawal. The number of red rubies redeemable at a time is however equivalent to a maximum of 1000.
Winning and collecting: payment systems
Here we come to analyze another crucial aspect in the field of casinos: the portfolio of payment methods that it makes available to users. 32Red, in this case, has not skimped on collaborations with major companies in the field of financial transactions, although it is not ascribed to the 128-bit SSL (Secure Socket Layer) Digital Encryption, the most widely used security technology among current institutions in the financial sector that allows you to successfully dodge any kind of hacker attack.
While talking about deposits and payments, it is clear that there are two different types of talk. For the first category of transactions we mean all the movements of money to recharge your account. They are therefore directed from the user to the bookie and allow the former to make bets on the platform. In the specific case of the 32Red casino, it must be pointed out that each player must load on his account a minimum amount of 10 C$, an amount that will always be credited with immediate effect, unless it was made by bank transfer. The matter of withdrawals is regulated more or less by the same principles. Also here the minimum amount is 10C$, except for the bank transfer whose threshold is 50C$. Similarly, the waiting times seem to coincide: all credits are made immediately with any financial mode selected by the customer with the exception of the Postepay (which requires a wait of 3-5 working days) and the bank transfer (with which you have to wait 5 days before being able to see the credit on your account).
A service that listens to your needs
The spearhead of the services offered by 32Red casino is definitely the support service, universally known to be one of the best ever. It is active 7 days a week, 24 hours a day and 365 days a year. However, what makes it so competitive and unique is not only its unlimited hourly availability; or at least, it is probably a harbinger of further positive consequences regarding the efficiency of the service. The wider hourly range of reachability, in fact, allows operators to dispose of traffic in a more deferred way in time in order to save telephone queues and exhausting waiting times to users.
|Customer Support 32Red|
|Working hours:||24 hours||
|Email address:||[email protected]|
|Telephone:||800 987 432|
|Fax:||800 897 574|
|Players’ opinions:||Competent and professional staff|
The mission of 32Red in this area is clear: to provide all those who bet on the platform with solid information bases to fully understand all the necessary facets of the case, in order to allow a gaming experience as relaxed as possible. For the achievement of this objective, the operators are contactable through conventional telephone number, by e-mail and even instant chat. The assistance framework is completed by means of a detailed FAQ section that answers the most frequently asked questions in a complete and exhaustive way.
32Red casino: company info
The casino 32Red operates throughout Europe and the world under the registration of the brand of the same name and in Canada with ADM authorization granted by the Agency of Customs and Monopolies. This is an operator evaluated among the leaders in the industry, not surprisingly there are many awards received by the parent company from the year of its foundation until today. It should also be given particular credit for its commitment to responsible gaming and the fight against pathological addiction: 32Red provides all users with the necessary tools to protect their account from access by minors and to monitor effectively and profitably their betting volumes in order to prevent abuse and unwanted squandering of money. Through its vesatile platform is also possible to verify the daily time spent in recreational activities and, equally, to set a ceiling of recharge of your deposit account in order to regulate the dosage of the mountain bets.
A reliable casino to hit the jackpot
I agree with the opinions of the most experts of the sector when I confirm the real quality of 32Red. It’s a historical bookmaker in the European market and therefore a solid parent company that can be trusted without fear. Clearly its introduction into the Canadian territory, being of a rather recent date, does not allow this platform to secure the Olympus of national gambling, if only because of a portfolio of games not yet at the top and the absence of a section of live games. But I still feel to include it in the list of the top 10 casinos if only for the merits related to the service and security, two aspects certainly not negligible.